Managing your communication needs has never been easier.

Increase productivity and connect with your team and customers virtually anywhere, anytime.

Smart City Metro offers a complete portfolio of Hosted Voice services for every size business. With a fully managed, cloud-based phone service, our Hosted Voice lets you manage your calls from anywhere, on any Internet-enable device. Hosted Voice offers scalable, easy-to manage features and capabilities that support your business at a fraction of the cost of an on-site phone system.

Afro american business advisor with mobile phone

Smart Office

Smart Office offers phone-based features and web-based tools, as well as a mobile application and online portal. Ideal for most users, Smart Office includes a dedicated line with a 10-digit telephone number and a full feature set, such as Call Forward, Call Hold, Call Logs, Call Transfer, Do Not Disturb, N-Way Calling, and Voicemail/Voicemail to Email.

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Smart Office Max

If you operate a busy customer service department that needs a better way to manage your incoming calls, Smart Office Max is the plan for your business.  With all the features and functionality of Smart Office, Smart Office Max also includes a Contact Center Module with messaging prompts and skill-based call routing, so callers are automatically routed to the appropriate agent.

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Hosted Voice Plans

Select the customized seat plans that fit your needs today, and scale for tomorrow.

Plans

Features

  • 1,500 minutes a month per seat
  • Over 50 business level features
  • Multiple office support
  • Mobility Suite
  • Mobile App and Desktop Softphone
  • Unified Communications
  • Toll-Free Number
  • Conferencing Bridges
  • Voicemail Suite
  • Auto Attendant
  • Call Queues (Hunt Groups)
  • Virtual Fax option
  • Attendant Console
  • Contact Center Agent/Supervisor
  • Administrative and User Web Portals
  • Professional installation
  • Client Training and Support
  • 24/7 Locally Based Customer Support

Smart Office

  • Add-On
  • Add-On

Customized solutions for your business

Scalable, secure, and dedicated to you.

At Smart City, we are uniquely positioned in the market to serve your business. With a diverse portfolio of Internet and voice services, we offer custom solutions and will work with you to build a tailored plan for your unique requirements.