Hosted Voice

Whether you are connecting employees across the office or teams across the country, you can count on Smart City to transform the way your business communicates. Flexible and easy to use, Hosted Voice connects team members, departments, and multiple locations with a reliable cloud-based VoIP solution. With powerful features, easy set-up and crystal-clear call quality, you’ll have all the tools you need to empower your employees.

Managing your communication needs has never been easier.

Increase productivity and connect with your team and customers virtually anywhere, anytime.

Smart City Metro offers a complete portfolio of Hosted Voice services for every size business. With a fully managed, cloud-based phone service, our Hosted Voice lets you manage your calls from anywhere on any Internet-enabled device. Hosted Voice offers scalable, easy-to-manage features and capabilities that support your business at a fraction of the cost of an on-site phone system.

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Smart Office

Smart Office offers phone-based features and web-based tools, as well as a mobile application and online portal. Ideal for most users, Smart Office includes a dedicated line with a 10-digit telephone number and a full feature set, such as Call Forward, Call Hold, Call Logs, Call Transfer, Do Not Disturb, N-Way Calling, and Voicemail/Voicemail to Email.

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Smart Office Max

If you operate a busy customer service department that needs a better way to manage your incoming calls, Smart Office Max is the plan for your business.  With all the features and functionality of Smart Office, Smart Office Max also includes a Contact Center Module with messaging prompts and skill-based call routing, so callers are automatically routed to the appropriate agent.

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Hosted Voice Plans

Select the customized seat plans that fit your needs today, and scale for tomorrow.

 

Plans

Features

  • Over 50 business level features
  • Multiple office support
  • Mobility Suite
  • Mobile App and Desktop Softphone
  • Unified Communications
  • Call Recording
  • Toll-Free Number
  • Conferencing Bridges
  • Voicemail Suite
  • Auto Attendant
  • Call Queues (Hunt Groups)
  • Virtual Fax option
  • Attendant Console
  • Contact Center Agent/Supervisor
  • Administrative and User Web Portals
  • Professional installation
  • Client Training and Support
  • 24/7 Locally Based Customer Support

Smart Office

  • Add-On
  • Add-On
  • Add-On

Smart Office Max

Popular
  • Add-On
  • Add-On
  • Add-On

Customized solutions for your business

Scalable, secure, and dedicated to you.

At Smart City, we are uniquely positioned in the market to serve your business. With a diverse portfolio of Internet and voice services, we offer custom solutions and will work with you to build a tailored plan for your unique requirements.

Disclaimer: All our services are provided on an individual negotiated contract basis.

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